Frequently Asked Questions

Yes, all items listed in our website are available in our online store and a physical store.

We tried our best to restock items that are out of stock. Please feel free to register your email for all updates on restock and new items or stay up to date on our social media links by following our pages.

All orders placed will be shipped within 1 to 5 business days. You will receive an order tracking number if you provide a phone or email address.

Yes, we offer international shipping and domestic shipping.

Yes, all gift cards provided by Joem Boutique that are not expired can be used online and at the store.

Yes, we do. For more information, please refer to our return policy.

All personal information collected are for payment and shipping information, which are required for services. We make it our duty to ensure all information provided are kept confidential and secure. Please see our Privacy Policy or contact us for questions.

We accept all major credit cards, check cards, PayPal.